Last Updated: 21 Aug 2025
Zinvoice ("we," "our," or "us") operates the web application at this website, including www.zinvoice.co and the related mobile applications (together, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Services.
1. Subscription Cancellations
- You may cancel your subscription at any time from your account settings.
- Your subscription will remain active until the end of the current billing period.
- After cancellation, you will not be charged again unless you re-subscribe.
2. Refunds
- Monthly Subscriptions: Payments are non-refundable. We do not provide prorated refunds for partial months of service.
- Annual Subscriptions: Refunds may be requested within **7 days** of the initial purchase if you have not used any service. After this period, payments are non-refundable.
- Refunds are only issued if required by law or if the service was not delivered as promised.
3. Exceptional Circumstances
- We may issue refunds at our discretion in cases such as:
- Duplicate payments.
- Technical errors on our platform preventing access to the service.
- Service outage lasting more than **7 days**.
4. How to Request a Refund
- To request a refund, contact us at support@zinvoice.co with your account details and proof of payment. We will review your request and respond within 7 business days.
5. Changes to This Policy
- We may update this Refund & Cancellation Policy from time to time. Updates will be posted at this website and https://www.zinvoice.co/refund with the revised effective date.
6. Contact Us
- If you have questions about this policy, please contact us.