Privacy Policy

Zinvoice ("we," "our," or "us") operates the web application at this website, including www.zinvoice.co and the related mobile applications (together, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Services.

By accessing or using Zinvoice, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

• Name, email address, phone number, business name, and billing details.
• Payment details (processed securely through third-party payment providers; we do not store your complete payment card information).

b. Business & Customer Information

• Information you enter about your own customers (e.g., names, addresses, invoice details).
• Transaction and invoice records.

c. Usage Data

• IP address, browser type, device type, operating system, and activity logs.
• Cookies and similar technologies to enhance functionality.

d. Location Data (if enabled)

• Approximate location information for services such as currency formatting and tax calculations.

2. How We Use Your Information

We process your information to:

• Provide and improve our invoicing services.
• Create and manage invoices on your behalf.
• Process subscription payments and account management.
• Personalize your experience.
• Communicate important updates, support messages, and service notices.
• Comply with applicable laws and regulations.

We do not sell your personal information to third parties.

3. How We Share Information

We may share your data in the following situations:

• Service Providers: With trusted partners such as payment processors, hosting providers, and analytics services.
• Legal Obligations: When required to comply with laws, legal processes, or enforce our agreements.
• Business Transactions: In connection with mergers, acquisitions, or transfer of business assets.

4. Data Retention

We retain data for as long as your account is active or as needed to provide our Services. If you request deletion of your account, we will delete or anonymize your data unless we are required to retain it for legal, accounting, or regulatory purposes.

5. International Data Transfers

As Zinvoice serves users worldwide, your data may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards, such as standard contractual clauses, to ensure your data remains protected.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your personal data.
• Restriction: Request that we limit processing of your data.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to processing of your data, including for marketing purposes.
• Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us.

7. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights:

• Access: Request access to the personal data we hold about you.
• Deletion: Request deletion of your personal data.
• Opt-Out of Sale: Opt out of the sale of personal information (we do not sell your data).

8. Cookies & Tracking Technologies

Zinvoice uses cookies and similar technologies to:

• Authenticate users and secure accounts.
• Remember preferences and settings.
• Analyze app usage and improve performance.

You may control or disable cookies through your browser settings. Some features of the Services may not function properly without cookies.

9. Data Security

We implement industry-standard security measures to protect your information against unauthorized access, alteration, loss, or disclosure. While we take strong precautions, no method of transmission or storage is 100% secure.

10. Children's Privacy

Zinvoice is not directed to children under 16 years old, and we do not knowingly collect personal data from them. If we discover such data has been collected, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted at this website. Continued use of our Services after updates indicates acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests about this Privacy Policy, please contact us.